Executive, Service Operations [Singapore]


 
COMPANY DESCRIPTION

As Singapore’s leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.

At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.

If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further.

Grow your career with us today and make a difference.


DESIGNATION : Executive, Service Operations (1 year contract)

RESPONSIBILITIES

You are responsible for providing support in communicating FairPrice Group (FPG) and position details to new hires before their start dates, gathering necessary documents, planning the onboarding schedule, and conducting new hires’ inductions in support of the FPG. You will welcome new hires on Day 1 and ensure they have their hardware properly set up. The day-to-day operation activities include but are not limited to organising and facilitating the FPG’s onboarding procedures for new hires such as drafting letters of appointment. It is important to ensure timely and accurate execution of all onboarding operations and send emails to new hires and relevant stakeholders. You are capable of resolving issues and handling project management related to onboarding processes directly with the different stakeholders (internal and external). You are required to work closely with team members to handle end-to-end staff movement supporting duties and Employees Services related enquiries from both internal and external stakeholders within FPG and undertake any other duties and projects assigned.


QUALIFICATIONS
  • Degree in a related discipline with a minimum 2 years of relevant experience
  • Strong Knowledge of the Employment Act
  • Proficient in Microsoft Office and G-Suite, excellent Excel & G-Sheets skills
  • Candidates with prior SAP SuccessFactors and SAP ERP experience is a plus
  • Good interpersonal communication and analytical skills
  • A meticulous and independent team player who possesses a high degree of confidentiality
  • Able to work under pressure and tight deadlines


OTHER INFORMATION
  • Work Location: Joo Koon

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